Privacy Policy

Last Updated: 05 September 2023

Welcome to SbcMonkey ("we," "our," or "us"). This Privacy Policy describes how we collect and use your personal information in relation to SbcMonkey websites, applications, products, services, events, and experiences that reference this Privacy Policy (together, “SbcMonkey Offerings”).

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Data Collection and Usage

When you sign in to our website sbcmonkey.com, we collect your email address for authentication and communication purposes. We generate a session cookie to maintain sessions. We do not collect any other personal information beyond the email address.

Our Chrome extension, SbcMonkey does not collect personal information or data that could identify you through the Ultimate team web app.

If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

We use the information we collect to operate, provide, and improve our Offerings. Our purposes for using personal information include:

Provide, operate, and maintain SbcMonkey
Improve, personalize, and expand the provided services
Understand and analyze how you use our web app
Develop new products, services, features, and functionality
Communicate with you directly and respond to your requests. We will not contact you for marketing and promotional purposes
We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers and SbcMonkey.

Data Sharing

We do not share any data collected through the extension or website with third parties. Your information remains confidential and is used solely for authentication, and communication purposes.

Data Storage and Security

All data collected is encrypted during transmission and storage. We implement security measures to protect your data against unauthorized access.

User Rights

You can contact us at privacy@sbcmonkey.com to inquire about or request the deletion of your data. Upon request, we will delete your data within 3 days.

Cookies

We use session cookies on the website to maintain user sessions. These cookies are essential for the Chrome extension's functionality.

Note that SbcMonkey has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Children's Information

SbcMonkey does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

If you’re under 18, you may use SbcMonkey Offerings only with the involvement of a parent or guardian.

Retention of Personal Information

We keep your personal information to enable your continued use of SbcMonkey Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.